Delivery Information

*Excluding Scottish Highlands and Islands, Isle of White, Isles of Scilly, Channel Islands and Northern Ireland

**Maximum weight including packaging

***Orders for non-raw products received before 15:00 Monday - Friday will be shipped the same day. After 15:00 dispatch will be the following working day. Orders for raw food received  before 08:00 Monday - Thursday will be shipped the same day. After 08:00 dispatch will be the following working day. 

Please note that no products are sent out or delivered on Saturdays, Sundays or Bank Holidays. Delays which occur due to disruption within the courier network are out of our control.

**** Applies to products marked as ‘free shipping’ only. Postage for non qualifying products in the same order will be be charged at the applicable weight.

***** To certain UK postcodes only.

FREE SHIPPING T's and C's

International orders are regularly subject to routine customs checks, which can cause delays. If you are concerned about the whereabouts of your order, please get in touch using our contact form or by emailing sales@vincethevet.co.uk

For information on returns, see our refund policy here.