Previous Questions
Carolyne Murray
Q: Hi,
Regarding the email to yourselves on submission of a test. If buying the combined intestinal and lungworm tests, do you send 2 separate emails or one email with both references on the subject line? Also, if buying a 4 pack, do you get 4 postal boxes.
Many thanks
A: Hi Carolyne, you submit one email per kit with the single reference number supplied in each. Yes, the 4 pack includes 4 separate postal boxes, one for each combined screening.
Emily
Q: Hiya, when the samples are collected should they be kept in the fridge in the pots until you have all 3? Or is room temp ok?
A: Hi Emily, there's no need to refrigerate the samples. Most people store them in a garage or outbuilding of some sort before they are ready to be posted. ????
Jane Parkin
Q: Hi Vince, I’m admin on WAG. I was wanting to test mine for worms and want to use one of your kits. I’m going for the one that does both. How many goes are there in one pack. It’s all new to me. Many thanks jane
A: Hi Jane, a single kit screens one dog for all intestinal worms and lungworm once. Buying multiple kits (2 bundle or 4 bundle) brings the cost down. Hope this helps, and do get in touch if you need any further assistance.
Lisa MacKenzie
Q: Hi There Team
Can you explain to me please how worms that maybe in the lung and heart can be detected through a stool sample. Surely they can only be detected when looking at the heart or lungs. Many thanks Lisa and Khalisee the Rottie
A: Hi Lisa, they can be detected because the larvae in the lungs are coughed up and swallowed, after which they appear in stools. The parasites are microscopic however, and so need an expert to prepare and examine faeces samples, as they can't be seen with the naked eye.
Nicole Agius
Q: Good morning,
Do we have to send stool sample by post or does the test show us the result at home please
Regards Nicole
A: Hi Nicole, you put the stool samples in the pots included, and simply pop into the nearest pillar box using the prepaid box provided. ????
Alison
Q: Hi. My cats use a litter tray. Does it matter if there is cat litter on the sample?
A: Hi Alison, best to remove what you can, just to make sure there is enough stool sample to run the tests.
Jayne Day
Q: Hi,
So far we have had clear results, but if a worm test was positive, how or what would be recommended to get rid of the worms?
Thank you in advance
Jayne
A: Hi Jayne, the guidance given would depend on the type of worm found and the level of infection present.
Use this effectively with my Romanian rescue who got worms and refused to take the drugs the vets offer like Drontal. She is much happier with this method and worm free.