All Orders

Please provide a mobile number so that the couriers can contact you if necessary, and also specify a safe place the parcel(s) can be left should no-one be in when the courier calls.  

Failure to do so will result in a card being left and an order subsequently being returned, should redelivery at a later date prove unsuccessful. 

Supplements and Remedies

These are dispatched Monday to Thursday only by Next Working Day Courier Tracked (APC overnight), to ensure the products arrive quickly and safely.

PLEASE NOTE:

For same day shipping, orders must be received by 12:00 noon.

Areas covered - England, Scotland and Wales (for overseas shipping please contact us for rates).

Cost (for total weight of order including packaging):

Up to 850g = £5.95

851g - 4.8kg = £6.95

4.8kg - 18kg = £8.95

Note:

A £2.40 discount is applied to this service when supplements or remedies are ordered at the same time as raw food.

If you are not going to be in the day after placing an order, please designate a safe place for the products to be left or provide an alternative delivery address. 

Raw Food

Please note, to fit in the boxes used, raw food needs to be ordered in one of the exact quantities shown in the table below.

The courier used is DPD who will provide a 1 hour delivery slot.

For next day delivery, orders must be received before 10:00 am. Orders received after this time will be processed for dispatch the following day. 

All products (supplements, remedies and raw) are shipped Monday to Thursday only, unless special arrangements are made. 

Raw food cannot be sent to certain Scottish Highland areas or offshore. For more information please contact us.

We help you to provide the very best natural care for your dog and cat, so that they can live the healthiest and happiest of lives.

And we do this by providing expert veterinary advice, along with a unique range of clinically proven products, all designed to support OPTIMUM HEALTH.